Shipping policy
At Hope Fitness Gear, we work hard to get your order to you as quickly as possible so you can get back to what matters — training, living strong, and making an impact.
Order Processing
Orders are typically processed within 1–3 business days after purchase. During peak seasons, promotions, or new product launches, processing times may be slightly longer.
Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can follow your package every step of the way.
Shipping Times
Shipping times vary depending on your location and the shipping method selected at checkout.
Estimated delivery times:
• United States: 3–7 business days
• International: 7–21 business days
Please note that delivery times are estimates and not guaranteed, as shipping carriers may experience delays outside of our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
From time to time, Hope Fitness Gear may offer free shipping promotions on qualifying orders.
Incorrect Address
Please make sure your shipping address is entered correctly at checkout.
Hope Fitness Gear is not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping details, please contact us immediately at support@hopefitnessgear.com and we will do our best to correct it before the order ships.
Lost or Delayed Packages
Once an order leaves our facility, it is handled by the shipping carrier. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the carrier first with your tracking number.
If you still need assistance, our support team is happy to help.
International Duties & Taxes
International orders may be subject to import duties, taxes, or customs fees depending on your country. These charges are the responsibility of the customer and are not controlled by Hope Fitness Gear.
Order Changes & Cancellations
Because we process orders quickly, we cannot guarantee changes or cancellations once an order has been placed. If you need help with an order, please contact us as soon as possible.